Returns & Exchanges

We want you to love your purchase. If you are not completely satisfied with your purchase, please contact us within 10 days of receiving your order.

Online Orders for In-Store Pickup

All purchases picked up in-store are eligible for exchange or store credit only. We do not offer refunds for in-store pickup purchases.

To be eligible for an exchange or store credit, merchandise must be:

• Unworn and unwashed
• Have all original tags attached
• Be in original, saleable condition
• Be returned within 10 days of purchase or pickup

Sale merchandise and jewelry are final sale and cannot be returned or exchanged.

Online Orders That Are Shipped

For items purchased online and shipped to you, we offer refunds to the original form of payment.

To be eligible for a refund, merchandise must be:

• Unworn and unwashed
• Have all original tags attached
• Be in original, saleable condition
• Initiate the return within 10 days of receiving your order

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service, as Millie & Coastal Accents is not responsible for packages lost in transit and cannot issue a refund for merchandise we do not receive.

Once we receive and inspect the returned merchandise, your refund will be issued to the original form of payment.

Original shipping costs, if applicable, are non-refundable.

Sale merchandise and jewelry are final sale and cannot be returned or exchanged.

If you receive damaged or defective merchandise, please contact us by email as soon as possible so we can assist you.

Millie & Coastal Accents reserves the right to deny a return, refund, exchange, or store credit if the merchandise does not meet the requirements of our return policy.

Exchanges

If you would like to exchange an item purchased online for a different size, please check our website to confirm the desired size is available and email us at info@milliecoastalaccents.com.

Please provide your order number, the item you would like to exchange, and the new size you need.

The customer is responsible for the cost of shipping the original item back to us.

Once your exchange is approved and the original item is received in new, saleable condition with tags attached, we will ship your replacement item at no additional charge. Exchange processing times may vary depending on inventory availability.

We will ship exchanges as quickly as possible.

Store Credit

Store credit is available for eligible in-store pickup purchases.

If you would like to return an eligible item for store credit, please contact us within 10 days of purchase or pickup.

Once we receive and inspect the merchandise, you will receive a store credit code for the eligible amount that can be applied toward a future purchase.

Undeliverable / Unclaimed Packages

If an order is returned to Millie & Coastal Accents because the package was not picked up from a carrier location, was refused, or was otherwise undeliverable due to circumstances attributable to the customer, the customer is responsible for contacting us regarding the order. Millie & Coastal Accents is not obligated to contact the customer when an order is returned to us.

Once the merchandise has been returned to us and is confirmed to be in new, unworn, unwashed, and saleable condition with all original tags attached, the customer may request a refund for the merchandise.

Upon the customer’s request, we will refund the purchase price of the eligible merchandise only to the original form of payment. Original shipping charges are non-refundable. Any actual shipping costs incurred by Millie & Coastal Accents to have the undeliverable or unclaimed package returned to us will be deducted from the merchandise refund.

If the customer would like the order reshipped instead of receiving a refund, the customer is responsible for any additional shipping charges.

The customer must contact Millie & Coastal Accents to request a refund or reshipment. No refund or reshipment will be processed automatically.

All refunds remain subject to the applicable requirements of our Returns & Exchanges Policy.

Questions?

If you have any questions regarding a return or exchange, please email us at info@milliecoastalaccents.com.